Food & Beverage Servers

The historic Tahoe Biltmore Lodge and Casino located in picturesque Crystal Bay, NV on the North Shore of Lake Tahoe, is seeking customer-focused Food and Beverage Servers. Be a part of history in the making as we work through the final years of the Biltmore prior to moving into our new facility slated to be built within the next few years. Be a part of the future with our growth and transformation to Boulder Bay.

As a Food and Beverage Server you are the face of the restaurant and have considerable influence on the patrons' experience. 

You must maintain a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met. 

You will:
• Present menus, answer questions and offer suggestions, as well as guide patrons through the restaurant offerings and take order. You also explain menu items, assist patrons with special dietary needs and recommend menu items.
• Take orders from the kitchen to customers, remember where to take each order, keep beverages filled, follow up with tables to see if their needs are still met and clear plates as finished. 
• Clear tables of all plates, cups, and flatware after a party leaves, wipe down tables and properly re-set with clean tableware. Always ensure that the restaurant maintains proper standards of cleanliness and sanitation.
• Provide bill in a timely fashion, process payments, operate register, and return paid checks and receipt to customer. 

Preferred traits:
Energetic and personable, excellent customer service skills and able to work in a fast-paced environment. Professional, attentive and detail-oriented, ensuring customers have a great dining experience. Using interpersonal skills, adaptability and conflict-resolution skills, resolve any issues that arise to make sure customers leave satisfied.

Must:
• Be able to stand and walk for long periods of time
• Provide excellent customer service
• Possess general math skills
• Have some sales ability

**No experience necessary